Automated call voices

Automated outbound calls and notifications need a voice that is clear and trustworthy and a script that gets to the point at once, so the listener does not hang up.

Before you start

  • The reason for the call and the single action asked of the listener.
  • The compliance wording the rules require in your market.
  • The data the message is personalised with, such as names and dates.

What you receive

A set of fixed phrases plus the numbers, dates and names that the system joins together.

A common mistake

Writing the message as a letter instead of a short spoken exchange.

How it works

  1. 01

    Brief

    You tell the studio what the piece is for, who will hear or see it and where it will run.

  2. 02

    Produce

    The studio casts, directs and produces it, with native speakers for every language.

  3. 03

    Review

    A person checks the result against the brief, and a native speaker reviews each language, before delivery.

Questions

Can automated calls use a human voice?

Yes. A real voice recorded in fixed phrases sounds more natural than text-to-speech, and the system joins names, numbers and dates between them.

One project, several markets?

If the work spans several services or languages, talk to the studio directly and we will put the right team on it.

Contact the studio
Choose a brand