IVR voice over
An IVR prompt is heard by callers who are often in a hurry and sometimes annoyed. The voice has to be clear, neutral and consistent across every prompt in the menu.
Before you start
- The full call flow, written out before any recording.
- The tone: formal, friendly or somewhere between.
- The languages the menu offers and in which order.
What you receive
Each prompt as a separate file in the format the phone system loads, named to match the call flow.
A common mistake
Recording menu items first and discovering later that the flow changed.
Who takes the job
The studio produces the work; these brands quote, sell and deliver it. Pick the one that matches who you are.
- 092.0 Voiceovers.com Managed voice-over, English and other languages International brands that want one managed studio for English voice-over and the other languages they sell in. voiceovers.com, opens the Voiceovers.com website
- 088.0 Locumedia Spanish voice-over, Spain Companies and agencies in Spain that need a Spanish voice for ads, training or phone systems. locumedia.com, opens the Locumedia website
How it works
- 01
Brief
You tell the studio what the piece is for, who will hear or see it and where it will run.
- 02
Produce
The studio casts, directs and produces it, with native speakers for every language.
- 03
Review
A person checks the result against the brief, and a native speaker reviews each language, before delivery.
Questions
Can you record the prompts in several languages?
Yes. Each language gets a native voice and the same call flow, so the menu behaves the same in every language.
One project, several markets?
If the work spans several services or languages, talk to the studio directly and we will put the right team on it.
Contact the studio